NYPD 911 Operators

Civilian Opportunities as a Police Communications Technician

Police Communications Technicians (911 Operators/Radio Dispatchers) are assigned to the Department's Communications Section as 911 emergency call takers. They serve as a radio dispatcher of police resources and perform all other clerical and administrative duties related to the provision of emergency service.

Police Communications Technicians are required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays. There is per-shift pay as well as night shift pay differential.

Entry into higher level positions, other than through promotional exams, depends on the applicant's prior training, education and experience and the job requirements for the position.

Starting Salary: $34,678 and can increase to $46,953


  1. Four year high school diploma or its educational equivalent. One year full time paid experience performing clerical duties; or public contact work requiring obtaining information; or 30 college credits or two years active military duty with honorable discharge.
  2. New York City residency (5 boroughs) is required within 90 days of appointment.

INVESTIGATIONS: This position is subject to a series of investigations before appointment. At the time of investigation, you will be required to pay a $75.00 fee for fingerprint screening.

Medical and Psychological Requirements: Medical and psychological guidelines have been established for this position. You will be examined to determine whether you can perform the essential functions of being a Police Communications Technician.

Drug Screening Requirement: You must pass a drug screening to be appointed.

Residency Requirement Advisory: Under New York City Administrative Code Section 12-120, you need to be a resident of the City of New York (5 boroughs) within 90 days of the date you are appointed.

English Requirement: You must be able to understand and be understood in English.

Proof of Identity: Under the Immigration Reform and Control Act of 1986, you must be able to prove your identity and your right to obtain employment in the United States prior to employment with the City of New York.

CIVIL SERVICE EXAM: Candidates must take and pass the Walk-in Civil Service Examination for Police Communication Technician.

NYPD 911 Operator PCT (Police Communications Technician) Exam Information

There will be no further testing for the 911 Operator - Police Communications Technicians until April 2015.
Please check back periodically for details on locations and times of the April 2015 exams.

Bookmark this site for future PCT exam updates and schedules.


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